How it works
Resend / Recall /Disposal & more
You may choose the best way to handle all your returns with Return Helper, such as resend, recall, disposal, recycle, bulk return, re-commerce, or more!
Photo Taking & Product Inspection
We’ll take photos of all returned items and upload product status within 24 hrs. Whether it’s damaged, broken seals, a mismatch in product SKU, or other details are verified at the time of receiving.
We have international warehouses in 14+ countries so buyers can return locally. We aim to keep your inventory costs low while improving transit times and lowering shipping costs.
Prepaid Label & Reverse Logistics
Customers can easily initiate a return and receive a return label via email with instructions to drop off or ship their returns. We support both local and international carriers.
Consumers can easily initiate returns
Flexibility for cross-border sellers to choose the final processing method
Branded Returns Portal
Auto-generated return labels can be sent to local warehouse.
Consumers can initiate their own returns.
Branded Return Portal
Let your customers request returns in seconds with a branded return portal.
Return Status Update
Make returns more convenient, streamlined, and accessible for eBay sellers.
Auto-Generated Return Labels
Integration with international carriers with competitive shipping rates.
One-Click Return Handling
Get customized handling options including product testing, repackaging…and more! Decide the best way to process your returns with just a click!
Local Return Addres
Get access to local return addresses in 14 countries for your customers.
Receiving return merchandise and reporting counterfeits or damage by misuse.